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Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 6.000000 mm
Operating Instructions Maintenance Guide
Operating Instructions Maintenance Guide
RICOH COMPANY, LTD.
15-5, Minami Aoyama 1-chome,
Minato-ku, Tokyo 107-8544, Japan
Phone: +81-(0)3-3479-3111
Operating Instructions
Maintenance Guide
For safety, please read this manual carefully before you use this product and keep it
handy for future reference.
Overseas Affiliates
U.S.A.
RICOH CORPORATION
5 Dedrick Place
West Caldwell, New Jersey 07006
Phone: +1-973-882-2000
The Netherlands
RICOH EUROPE B.V.
Groenelaan 3, 1186 AA, Amstelveen
Phone: +31-(0)20-5474111
United Kingdom
RICOH UK LTD.
Ricoh House,
1 Plane Tree Crescent, Feltham,
Middlesex, TW13 7HG
Phone: +44-(0)20-8261-4000
Germany
RICOH DEUTSCHLAND GmbH
Mergenthalerallee 38-40,
65760 Eschborn
Phone: +49-(0)6196-9060
France
RICOH FRANCE S.A.
383, Avenue du Général de Gaulle
BP 307-92143 Clamart Cedex
Phone: +33-(0)-821-01-74-26
Spain
RICOH ESPAÑA S.A.
Avda. Litoral Mar, 12-14,
08005 Barcelona
Phone: +34-(0)93-295-7600
Italy
RICOH ITALIA SpA
Via della Metallurgia 12,
37139 Verona
Phone: +39-045-8181500
Hong Kong
RICOH HONG KONG LTD.
21/F., Tai Yau Building,
181, Johnston Road,
Wan Chai, Hong Kong
Phone: +852-2862-2888
Singapore
RICOH ASIA PACIFIC PTE.LTD.
260 Orchard Road,
#15-01/02 The Heeren,
Singapore 238855
Phone: +65-830-5888
Model number: Aficio AP3800C
Printed in The Netherlands
EE GB G060-6585B
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Shrnutí obsahu

Strany 1 - Maintenance Guide

Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%Gap (when printed at 81% scale) = Pages in book × Paper

Strany 2

viiiJupP1k_GB_Mainte_F_FM.book Page viii Thursday, August 22, 2002 4:23 PM

Strany 3 - Trademarks

Troubleshooting904AAAATurn off the power switch andunplug the power cable.BBBBOpen the front cover slowly bypulling down from the two areason the left

Strany 4 - Safety Information

Removing Misfed Paper914HHHHClose the Duplex Feed Unit.IIIIHolding the Duplex Feed Unitwith both hands, insert it alongthe rails slowly until it stops

Strany 5 - R CAUTION:

Troubleshooting924When "Remove Misfeed A:Internal Path" AppearsAAAAOpen the right cover.BBBBMove the blue lever up and downto feed the misfe

Strany 6 - ENERGY STAR Program

Removing Misfed Paper934DDDDPull out the upper left cover forthe printer slowly.EEEEOpen the upper left cover.FFFFTurn the blue dial in the directiono

Strany 7 - How to Read This Manual

Troubleshooting944IIIIIf the Duplex Unit is installed,close the Duplex Reversal Unit.Reference⇒ p.89 “Opening and Closingthe Duplex Reversal Unit”JJJJ

Strany 8 - TABLE OF CONTENTS

Removing Misfed Paper954BBBBOpen the top cover for the 2 TrayFinisher, and pull out the misfedpaper slowly.CCCCClose the top cover slowly.DDDDOpen the

Strany 9 - 5.Appendix

Troubleshooting964KKKKClose the front cover for the 2Tray Finisher.If the error message does not cleareven after the misfed paper is re-moved, detach

Strany 10

Removing Misfed Paper974BBBBOpen the left cover for the DuplexReversal Unit, and remove themisfed paper. Do not pull the pa-per out by force.If you ca

Strany 11 - 1. Replacing Consumables

Troubleshooting984Removing Jammed StaplesWhen "Add Staples " appears on thepanel display, or when the printerdoes not staple even after it i

Strany 12

Removing Jammed Staples994FFFFSlant and insert the cartridge (AAAA),and push in until it clicks intoplace (BBBB).GGGGClose the front cover for the 2Tr

Strany 13 - Replacing the Toner Cartridge

11. Replacing Consumablesand Maintenance KitDetaching the SR770 (2 Tray Finisher)There are times when you might haveto detach the 2 Tray Finisher from

Strany 14

Troubleshooting1004Adding StaplesWhen "Add Staples " appears on thepanel display, add a new staple refill.AAAAOpen the front cover for the 2

Strany 15 - Loading Toner

Adding Staples1014FFFFPush in until the arrow on the re-fill case lines up with the arrowon the refill case cover.GGGGPush the case cover down until i

Strany 16 - Replacing the Fuser Oil Unit

Troubleshooting1024Removing Punch-hole ChipsWhen "Punch-hole Chips are Full" ap-pears on the panel display, the punchwaste box is full. Foll

Strany 17

1035. AppendixWhen the Front Cover Does Not CloseWhen "Close Front Cover" appears onthe panel display, even if the coverseems to be closed p

Strany 18

Appendix1045EEEEClose the front cover slowly bypushing the two areas on the leftand right.FFFFPlug in the power cable and turnon the power switch.ZDJH

Strany 19 - Reference

Moving and Transporting the Printer1055Moving and Transporting the PrinterR CAUTION:Note❒ The printer weights approximately 83 kg.Repack the printer i

Strany 20 - PCU (Type A)

Appendix1065DDDDLift the printer and move it horizontally to the place where you want to in-stall it.Important❒ Be sure to move the printer horizontal

Strany 21

Consumables1075ConsumablesR CAUTION:❖❖❖❖ Toner cartridge*1A4 5% test chart, 5 pages/jobNote❒ The actual number of printed pages you get from a particu

Strany 22

Appendix1085❖❖❖❖ Other consumablesNote❒ Actual life of consumables depends on the type and size of paper you areusing, the contents of your print imag

Strany 23

109INDEXAAdding Staples, 100Adjusting the Color Registration, 34Auto Adjust, 34Manual Adjust, 39Adjusting the Image Density, 43Adjusting the

Strany 24 - Calibrating

Replacing Consumables and Maintenance Kit21Opening and Closing the Duplex Reversal UnitThere are times when you might haveto detach the Duplex Reversa

Strany 25 - Dev. Unit(TypeB)

110RRemove Misfed PaperDuplex Unit, 96Finisher, 94Fusing Unit, 92Internal Path, 92Mailbox, 94Paper Tray, 96Removing Jammed Staples, 98Re

Strany 26

111MEMOJupP1k_GB_Mainte_F_FM.book Page 111 Thursday, August 22, 2002 4:23 PM

Strany 27

112 EE GB G060MEMOJupP1k_GB_Mainte_F_FM.book Page 112 Thursday, August 22, 2002 4:23 PM

Strany 28 - Please Wait

Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%Gap (when printed at 81% scale) = Pages in book × Paper

Strany 29 - Replacing the Fusing Unit

Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%Gap (when printed at 81% scale) = Pages in book × Paper

Strany 30

Replacing the Toner Cartridge31Replacing the Toner CartridgeR WARNING:R CAUTION:Note❒ The actual number of printed pag-es will differ depending on the

Strany 31

Replacing Consumables and Maintenance Kit41BBBBRemove the toner cartridge forthe color you want to replace.A Unhook the green hook on thetoner cartrid

Strany 32

Replacing the Toner Cartridge51EEEEHolding the toner cartridge withthe metal contact area in front, at-tach in the direction of the arrow.Important❒ D

Strany 33

Replacing Consumables and Maintenance Kit61Replacing the Fuser Oil UnitR CAUTION:If "Replace Fuser Oil Unit (TypeG)"appears on the panel dis

Strany 34 - ZDJH214J

Replacing the Fuser Oil Unit71GGGGHolding the green handle, pullup the Fusing Unit slowly in thedirection of the arrow.Important❒ Do not touch any are

Strany 35

Replacing Consumables and Maintenance Kit81KKKKMatch (UUUU) on the front of the Fus-er Oil Unit and the arrow on theFusing Unit as shown in the illus-

Strany 36 - Toner (Type E)

Replacing the Fuser Oil Unit91PPPPIf you removed the External Trayin step DDDD, reattach it to the printer.Insert the hooks of the ExternalTray into t

Strany 37

Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%Gap (when printed at 81% scale) = Pages in book × Paper

Strany 38

Replacing Consumables and Maintenance Kit101Replacing the Photoconductor UnitIf "Replace Black PCU (Type F)" ap-pears on the panel display,

Strany 39 - ZERH080E

Replacing the Photoconductor Unit111FFFFLift the inner cover until it clicksinto place and holds.The Photoconductor Units are in-stalled as shown in t

Strany 40 - ZERH090E

Replacing Consumables and Maintenance Kit121C Lift and hold the green handleat the top (AAAA), and pull out theunit slowly (BBBB).HHHHInstall a new Ph

Strany 41 - 2. Cleaning and Adjusting the

Replacing the Photoconductor Unit131Important❒ If you do not attach the greenarrow of the PhotoconductorUnit securely to the rail, youmight damage the

Strany 42 - CAUTION:

Replacing Consumables and Maintenance Kit141MMMMPlug in the power cable and turnon the power switch.The following message appears onthe panel display.

Strany 43 - Cleaning the DustProof Glass

Replacing the Development Unit151Replacing the Development UnitIf "Replace Black Dev. Unit(TypeD)"appears on the panel display, replacethe b

Strany 44 - Auto Adjust

Replacing Consumables and Maintenance Kit161FFFFLift the inner cover until it clicksinto place and holds.The Development Unit is installedshown in the

Strany 45 - Fuser Adjust

Replacing the Development Unit171B Insert the Development Unitalong the rail, and push inslowly until it stops.C Holding the DevelopmentUnit, pull out

Strany 46

Replacing Consumables and Maintenance Kit181LLLLClose the front cover slowly bypushing the two areas on the leftand right.MMMMPlug in the power cable

Strany 47 - When color shifting occurs

Replacing the Fusing Unit191Replacing the Fusing UnitR CAUTION:If "Replace Fusing Unit (Type C)" ap-pears on the panel display, replacethe F

Strany 48

iTrademarksMicrosoft, Windows and Windows NT are registered trademarks of MicrosoftCorporation in the United States and/or other countries.IPS-PRINT P

Strany 49 - Manual Adjust

Replacing Consumables and Maintenance Kit201GGGGHolding the green handle, pullup the Fusing Unit slowly in thedirection of the arrow, and thenput it i

Strany 50

Replacing the Fusing Unit211MMMMHolding the green handle of thenew Fusing Unit, use your otherhand to push the area right infront of the handle to cre

Strany 51 - Test Sheet Samples

Replacing Consumables and Maintenance Kit221The following message appears onthe panel display, and the printerstarts color registration adjustmentauto

Strany 52 - ❖ Fuser Adjust Sheet II

Replacing the Fusing Unit231UUUUConfirm that the A3 paper whichcomes with the Fusing Unit is inthe Bypass Tray, and then press{{{{Enter}}}}.The printe

Strany 53 - Adjusting the Image Density

Replacing Consumables and Maintenance Kit241Replacing the Dustproof FilterThe dustproof filter is attached to theblack Development Unit. When re-placi

Strany 54 - ZDJS001J

Replacing the Dustproof Filter251EEEEWith the hand wearing the glove,take out the dustproof filter thatis attached to the dustproof filtercover slowly

Strany 55 - Printable area

Replacing Consumables and Maintenance Kit261Replacing the Waste Toner BottleIf "Replace Waste Toner (Type E)" ap-pears on the panel display,

Strany 56

Replacing the Waste Toner Bottle271GGGGInsert the new waste toner bottlein the position shown in the illus-tration.HHHHPush it in until it stops.Impor

Strany 57 - 3. Paper and Other Media

Replacing Consumables and Maintenance Kit281Replacing the Paper Feed RollersNote❒ The following illustrations are thean examples of replacing the pape

Strany 58 - Paper and Other Media

Replacing the Paper Feed Rollers291EEEEWhile pushing the pin of the pa-per feed roller A outwards (AAAA),remove the paper feed roller (BBBB).FFFFRemov

Strany 59

iiSafety InformationWhen using your printer, the following safety precautions should always be fol-lowed.Safety During OperationIn this manual, the fo

Strany 60

Replacing Consumables and Maintenance Kit301JJJJHold the new paper feed roller Awith its pin towards you (AAAA). In-sert the roller onto the front sha

Strany 61

312. Cleaning and Adjusting thePrinterCautions to Take When CleaningR WARNING:R CAUTION:Clean the printer periodically to maintain fine printing.Dry w

Strany 62

Cleaning and Adjusting the Printer322Cleaning the Registration RollerR CAUTION:Clean the roller when replacing theblack Development Unit.AAAATurn off

Strany 63 - Paper Recommendations

Cleaning the DustProof Glass332Cleaning the DustProof GlassThe dustproof glass may requirecleaning if white lines appear on theprint side of the docum

Strany 64

Cleaning and Adjusting the Printer342Adjusting the Color RegistrationWhen the printer is moved, when theFusing Unit is replaced, or after print-ing re

Strany 65 - ❖ Envelopes

Adjusting the Color Registration352Automatic color adjustment takesabout two minutes. When it com-pletes, a check message is dis-played.Press {{{{Ente

Strany 66

Cleaning and Adjusting the Printer362Important❒ When the toner cartridge is al-most empty or "Auto Adjust” isnot finished, the following mes-sage

Strany 67 - Printable Area

Adjusting the Color Registration372When color shifting occursPerform this procedure when colorshifting occurs even after performing"Auto Adjust&q

Strany 68 - Loading Paper

Cleaning and Adjusting the Printer382GGGGPress {{{{UUUU}}}} or {{{{TTTT}}}} to display thepaper types and resolution inwhich color shifting occurs, a

Strany 69 - Loading Paper in Tray 2 and

Adjusting the Color Registration392Manual AdjustImportant❒ Normally, do not perform manualcolor adjustment.AAAAPress {{{{Menu}}}}."Menu" app

Strany 70 - Capacity Tray)

iiiR CAUTION: • Protect the machine from dampness or wet weather, such as rain and snow.• Unplug the power cord from the wall outlet before you move t

Strany 71

Cleaning and Adjusting the Printer402B Press {{{{Enter}}}}.C Make the settings for "B" to "L"in the same manner, usingsteps AAAA a

Strany 72

Adjusting the Color Registration412Test Sheet SamplesFollowing images are samples for the test sheet.❖❖❖❖ ColorRegistSheet❖❖❖❖ Fuser Adjust Sheet IJup

Strany 73 - Changing the paper type

Cleaning and Adjusting the Printer422❖❖❖❖ Fuser Adjust Sheet IIJupP1k_GB_Mainte_F_FM.book Page 42 Thursday, August 22, 2002 4:23 PM

Strany 74 - Load Paper in the Bypass Tray

Adjusting the Image Density432Adjusting the Image DensityAdjust the image density when theprint side of the page is a hazy gray orthe print image look

Strany 75

Cleaning and Adjusting the Printer442Adjusting the Registration of the TraysYou can adjust the registration ofeach tray. The vertical adjustment isuse

Strany 76 - Bypass Tray

Adjusting the Registration of the Trays452B Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the"Adjustment", and then press{{{{Enter}}}}.C Pre

Strany 77 - Limitation

Cleaning and Adjusting the Printer462JupP1k_GB_Mainte_F_FM.book Page 46 Thursday, August 22, 2002 4:23 PM

Strany 78 - Ready

473. Paper and Other MediaPaper and Other Media Supported by This PrinterPaper SizesThis section describes the type, size, feed direction, and maximum

Strany 79 - 4. Troubleshooting

Paper and Other Media483• means that the size is exclusive.• means that the size is supported and printer select the paper size automat-ically.• me

Strany 80 - Troubleshooting

Paper and Other Media Supported by This Printer493❖❖❖❖ Input Paper Sizes (Inch version)Feed directionSize (inch)Bypass TrayPaper Tray (Tray 1)Paper Fe

Strany 81

ivENERGY STAR Program❖❖❖❖ Low-power Mode (Energy Saver mode)This printer automatically lowers its power consumption 60 minutes after thelast operation

Strany 82

Paper and Other Media503• means that the size is exclusive.• means that the size is supported and printer select the paper size automat-ically.• me

Strany 83

Paper and Other Media Supported by This Printer513• means that the size is supported.• means that the size is not supported.A5L148 × 210K210 × 148B6

Strany 84

Paper and Other Media523❖❖❖❖ Output Paper Sizes (Inch version)• means that the size is supported and that the paper size should be set withthe contro

Strany 85

Paper Recommendations533Paper RecommendationsLoading PaperImportant❒ Do not use paper that is meant for an ink-jet printer or it may stick to the Fus-

Strany 86

Paper and Other Media543Types of Paper and Other Media❖❖❖❖ Plain Paper• Tray 1/2 can hold up to 500 sheets.PAPER FEED UNIT Type 3800C (500x1) can hold

Strany 87

Paper Recommendations553❖❖❖❖ EnvelopesImportant❒ Only envelopes A and B as shown below are supported.*1Misfeeds also might occur when using envelopes

Strany 88

Paper and Other Media563• Make the printer driver's setting for rotating the print image by 180 de-grees. For details, see the Help file for the

Strany 89

Printable Area573Printable AreaThe following shows the printable area for this printer. Be sure to set the printmargins correctly by the application.A

Strany 90

Paper and Other Media583Loading PaperLoad paper and change the paper sizein Tray 1, Tray 2 and the optional Pa-per Feed Unit by following the proce-du

Strany 91 - Printer Does Not Print

Loading Paper593Loading Paper in Tray 2 and the Optional Paper Feed UnitThis section describes loading paperwhich is different from default size inTra

Strany 92

vHow to Read This ManualSymbolsIn this manual, the following symbols are used:R WARNING:This symbol indicates a potentially hazardous situation which,

Strany 93

Paper and Other Media603GGGGMake sure the paper is fixed inplace, and then lock the sideguide.HHHHPinching both sides of the endguide (AAAA), move the

Strany 94 - Other Printing Problems

Loading Paper613Important❒ Align the paper and load themagainst the left and right walls,or a paper misfeed might occur.❒ Confirm that the top of the

Strany 95

Paper and Other Media623EEEEPress {{{{UUUU}}}} or {{{{TTTT}}}} to display theloaded paper size, and then press{{{{Enter}}}}.After about two seconds,

Strany 96

Loading Paper633Changing the paper typeBy selecting the paper type you wantto load, the printer can execute betterprinting. You can select from the fo

Strany 97

Paper and Other Media643Load Paper in the Bypass TrayBesides regular paper, you can loadthick paper, envelopes, OHP trans-parencies, and paper that is

Strany 98

Loading Paper653BBBBSlide the side guides outward(AAAA), and then load paper until itstops with the print side up (BBBB).CCCCAdjust the side guides to

Strany 99 - Duplex Feed Unit

Paper and Other Media663E Press {{{{On Line}}}}."Ready " appears on the paneldisplay.Specifying a custom paper size for the Bypass TrayImpor

Strany 100 - Important

Loading Paper673GGGGPress {{{{On Line}}}}.The following message appears onthe panel display.Specifying a paper type for the Bypass TrayBy selecting th

Strany 101 - Removing Misfed Paper

Paper and Other Media683EEEEPress {{{{UUUU}}}} or {{{{TTTT}}}} to display thetarget paper type, and then press{{{{Enter}}}}.After about two seconds,

Strany 102 - Fusing Unit" Appears

694. TroubleshootingError & Status Messages on the Control Panel❖❖❖❖ Status Messages❖❖❖❖ Alert MessagesMessages/Second messages Description Soluti

Strany 103

viTABLE OF CONTENTS1.Replacing Consumables and Maintenance KitDetaching the SR770 (2 Tray Finisher)...

Strany 104 - Mailbox" Appears

Troubleshooting704Add Toner Cyan The printer is out of toner (C). Replace a new toner cartridge (C).See p.1 “Replacing Consuma-bles and Maintenance Ki

Strany 105

Error & Status Messages on the Control Panel714Close Right Cover The right cover is open. Close the right cover.Close Upper Left Cover The upper l

Strany 106 - :Duplex Unit " Appears

Troubleshooting724Hardware Problem Finisher There is a problem with the finisher.Turn the power switch off and then on. If the message ap-pears again,

Strany 107

Error & Status Messages on the Control Panel734Hardware Problem NV-RAM The printer identified a Mem-ory Switch (User Account En-hance Unit) error.

Strany 108 - Removing Jammed Staples

Troubleshooting744HDD Full The maximum HDD area size for form/font has been ex-ceeded.Delete the disused form /font types.An HDD overflow error oc-cur

Strany 109

Error & Status Messages on the Control Panel754P=07 I=9Fc01234 Power Off On/If Error Reoccur Call ServiceA controller error. The SC number indicat

Strany 110 - Adding Staples

Troubleshooting764Remove MisfeedY: Paper Tray/See Instructions in Front CoverThere is a misfeed in the spec-ified input tray, or the printer is not fe

Strany 111

Error & Status Messages on the Control Panel774Replace Black PCU (Type F) It is time to replace the black PCU.Replace a new black PCU. Depending o

Strany 112 - Removing Punch-hole Chips

Troubleshooting784Replace Waste Toner (Type E) It is time to replace the waste toner.Replace a waste toner bottle. Depending on your service contract,

Strany 113 - 5. Appendix

Error & Status Messages on the Control Panel794Reset Toner Cyan The indicated toner cartridge is not set correctly. Set the indicated toner car-tr

Strany 114 - Appendix

vii3.Paper and Other MediaPaper and Other Media Supported by This Printer ... 47Paper Sizes...

Strany 115 - Moving the Printer

Troubleshooting804SC XXX-X Power Off On/If Error Reoccur Call ServiceThe Service Code or SC number indicates the prob-lem.Turn the power switch off an

Strany 116

Printer Does Not Print814Printer Does Not PrintPossible Cause SolutionsIs the power on? Confirm that the cable is securely plugged into the power outl

Strany 117 - Consumables

Troubleshooting824Possible Cause SolutionsIs the Data In indicator blinking or lit after starting the print job?If not blinking or lit, the data is no

Strany 118 - ❖ Other consumables

Printer Does Not Print834When you use 1394 Inter-face Unit Type1045❖❖❖❖ Network ConnectionContact your network administrator.A Confirm that the 1394 I

Strany 119

Troubleshooting844Other Printing ProblemsStatus Possible Causes, Descriptions, and SolutionsBlack gradation is not natural. • PCL 5c/PostScriptSelect

Strany 120

Other Printing Problems854It takes too much time to com-plete the print job.Photographs and other data intensive pages take a long time for the printe

Strany 121

Troubleshooting864Output are not delivered to the selected tray you require.When using the bypass tray, the size selected on the display panel might b

Strany 122 - 112 EE GB G060

Other Printing Problems874Note❒ If the problem cannot be solved, contact your sales or service representative.The image is printed in the wrong orient

Strany 123

Troubleshooting884Removing Misfed PaperIf a paper misfeed occurs, an errormessage appears indicating the loca-tion of the misfed paper on the paneldis

Strany 124

Removing Misfed Paper894Opening and Closing the Duplex Reversal UnitThere are times when you might haveto detach the Duplex Reversal Unit toremove mis

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